Privacy Policy

1. Introduction

This Privacy Policy describes how the avoro groiup LLC, doing business as Avoro Group ("Avoro Group," "we," "us," or "our"), collects, uses, and protects information when you visit tryavorogroup.com (the "Site") or interact with our real estate services. By using the Site, you agree to the practices described in this Policy.

2. Information We Collect

We collect information you voluntarily provide to us, such as:

• Contact details (name, phone number, email address) submitted through our contact form.
• Inquiry content (the message or question you submit).
• Communications you send to us by phone, text, or email.

We may also collect limited technical information automatically, such as browser type, device type, and pages visited, to help us maintain and improve the Site.

3. How We Use Your Information

• To respond to inquiries about properties, neighborhoods, or our real estate services.
• To provide property buying assistance, property selling guidance, market analysis, investment property guidance, and real estate inquiry follow-up.
• To send, with your consent, real estate marketing text messages and other communications you have requested.
• To maintain records, comply with applicable laws, and improve the quality of our services.

4. SMS / Text Messaging

This section describes how Avoro Group handles mobile phone numbers and SMS/text messaging consent.

Program Description

Avoro Group operates a real estate SMS program used to send marketing messages, listing updates, market information, appointment reminders, and follow-up to individuals who have inquired about our services.

Opt-In and Consent

You can opt in to receive text messages from Avoro Group by checking the SMS consent box on our contact form and providing your mobile number. Consent is not a condition of any purchase or service. You may use our services without agreeing to receive text messages.

No Sharing of Mobile Information

Mobile information, including phone numbers and SMS opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontracted service providers (such as our SMS messaging platform) strictly as necessary to deliver the messages you have requested. No mobile opt-in data is sold, rented, or otherwise transferred to third parties for their own marketing.

Message Frequency

Message frequency may vary based on your interaction with us and the nature of your real estate inquiry.

Message and Data Rates

Message and data rates may apply. You are responsible for any charges from your mobile carrier related to receiving text messages.

STOP and HELP

You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After you send STOP, we will send a confirmation that you have been unsubscribed, and you will no longer receive marketing texts. If you want to rejoin, sign up as you did the first time.

For help, text HELP to the number from which you received messages, or contact us at info@tryavorogroup.com or (704) 674-5052.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers may change at any time without notice.

Privacy

If you have questions about your privacy or your data while using the SMS service, please review this Privacy Policy or contact us at info@tryavorogroup.com.

5. How We Share Information

We do not sell your personal information. We may share information only in the following limited ways:

• With service providers who help us operate the Site, our email, and our SMS messaging platform — strictly to perform the services we have asked them to perform.
• When required by law, regulation, court order, or other governmental request.
• To protect the rights, property, or safety of Avoro Group, our clients, or others.

As noted in Section 4, mobile opt-in information is never shared with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Analytics

The Site may use basic cookies or similar technologies to support functionality. We do not use cookies to build advertising profiles. You can control cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information you share with us. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.

8. Your Choices

• You may choose not to provide information through our contact form.
• You may opt out of SMS messages at any time by replying STOP.
• You may request that we delete or correct information we hold about you by contacting us at info@tryavorogroup.com.

9. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information:

• Right to know what personal information we collect, use, and disclose.
• Right to delete personal information we have collected, subject to certain exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of personal information. Avoro Group does not sell or share personal information as those terms are defined under California law.
• Right to non-discrimination for exercising these rights.

To exercise any of these rights, contact us at info@tryavorogroup.com or (704) 674-5052. We may need to verify your identity before responding.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Material changes will be highlighted on the Site.

12. Contact Us

For questions about this Privacy Policy or our privacy practices: